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Services
Center for Evaluation Research is unique among
consulting boutiques. Because our expertise crosses
several professional domains we can offer a wider range of
highly technical consulting services than many larger
firms. Put simply, if you want to ask people questions, if
you want information about people, programs or
organizations, you want to talk to us first. Since we are
small, we can offer our great services at a fraction of the
cost of larger organizations without all of the
bureaucratic baggage that they carry. Check out what we
can do for you:
Surveys and Questionnaires Development/Administration
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Surveys
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Surveys, questionnaires and similar instruments are simple to put together. Right? Wrong! Even though at first blush it may seem easy it is not. Issues like defining what information you want to get, how to frame your questions, language level, how the information will be used, what kind of resources will be required for administration just begin to tap the complexity of putting together a good data collection instrument. The last thing you want to do is to tell the boss you just spent a bunch of company money on something but you did not get the information you had hoped for. When you want a good survey or questionnaire Contact Cer. We have years of experience in developing all kinds of instruments including those listed below.
Using our proprietary Sir Veigh software we offer services equaling or exceeding organizations many times our size while maintaining competitive pricing. Sir Veigh has both a web based component for administering surveys and a PC based component for analyzing and reporting the data. Data from the web based component is also compatible with most standard statistical software packages.
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Public Opinion Polls
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One of the most common ways a getting the pulse of a
community is doing a public opinion poll. This valuable
approach is fraught with ways to get in trouble (c.f.,
Siegel 2004, Siegel 2007, This American Life, 2004,
260) need links. Let us use our knowledge and experience to help
you develop a poll that will give you accurate
information to help you in your decision making
processes.
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Customer Surveys
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Business today relies on solid information about the market place. There are a plethora of market research firms each offering a host of options on collecting your information. We will not cut corners, use inappropriate methodologies, or sloppy procedures. If you are serious about collecting reliable information about your products in the marketplace than you will want to give us a try.
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Employee Surveys
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Employee surveys have been an enormously valuable tool in reducing turnover, improving the workplace, increasing productivity and employee morale. While other organizations offer trendy new ways of shortening surveys, they are actually just lengthening the process in many cases. CER has had years of experience in developing custom surveys for organizations large and small including trade organizations.
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Membership Surveys
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Getting in touch with members with Newsletters and hearing from them via mail or e-mail are excellent ways of communicating with your membership. But, staying in touch with your membership often means more than reading your mail. From time to time you need to know what all the members think about particular issues. Whether it be industry trends, legislative issues or where to locate the National Headquarters the best way to hear from all your members is ask them through a survey. You can trust us to be sensitive to the issues of concern to your members and to not take advantage of your confidential mailing lists.
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Job Analysis Questionnaires
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CER's experience in Job Analysis is unparalleled. Developing complete job analysis questionnaires is often only the beginning of the effort. We have experience in developing analysis and reporting tools that antedate the formation of our business. Furthermore we have a library of questionnaires that is unparalleled in the field. The questionnaires include far ranging job families from Engineering to Police and Fire.
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Pre-employment screening questionnaires
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Asking prospective employees the right questions on a screening tool can save an enormous amount of time, money and effort in the hiring process. More importantly it can make a huge difference in the kinds of people eventually brought into the organization.
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Employee Performance Assessment
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One of any managers most important functions is providing feeding back to employees about there performance. We can show you how to tie specific performance dimensions to job specific behaviors making a system that is Job Tailored Performance Assessment. This not only makes it easier for managers to assess employees but at the same time it gives more meaningful feedback to the employee.
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Competencies
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Competencies and competency modeling have become critical tools in the HR tool box. CER can draw from its outstanding library of competencies to develop tools for the jobs in your organization. Combined with the power Sir Veigh a competency model can be directly incorporated into a useful part of the job application process.
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Patient/Client Intake Questionnaires
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One of the most common problems we run into when working with clients is that their data lacks critical elements that could have been obtained during intake. Let us take you through the process of developing a complete intake questionnaire as have for dozens of clients. When complete it can be implemented on our Web based Sir Veigh system or we can develop a separate data base system for you with or without a PC based intake form.
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360° Assessments
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The staff of CER has been involved in the development of 360 degree assessment instruments since their inception. Jobs vary from organization to organization and management philosophies and values also vary. Standard instruments can not reflect all of these variations. The 360 instruments used by your organization should reflect these differences. Let us show you how a customized questionnaire program can be the best choice for you while keeping it within budgetary constraints. CER has implemented many 360 evaluations through Sir Veigh, which helps to keep costs down, while providing the highest level of state of the art service.
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Tests Development and Administration
Developing reliable and valid tests is a difficult and exacting process. For that reason we always recommend finding a valid test before endeavoring to build your own. But sometimes there is no test that meets your needs. When you think its time to build your own test give CER a call and we can talk to you about developing a test that fits your needs and your budget.
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Employment Tests
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The cost of hiring the wrong person can be enormous. Another new hire, time lost, training costs, loss of confidence, possible unemployment burdens, lawsuits. So, let us help you select the best tools, and processes available to help you fill your vacancies. If you need something developed particularly for your needs we will bring all of skills to bear on the development effort.
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Certification Testing
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Too often certification tests rely on testing on the full range of knowledge in the field. We strongly recommend considering domain sampling. Once developed a certification test can easily be delivered though Sir Veigh our on line survey and testing software.
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Knowledge Tests
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Tests can be developed for a variety of purposes in a wide variety of knowledge domains. Some tests require graphics of one type or another and some may require sound or other specials effects. CER has been developing special testing applications for years and was one of the favored applications developers for American Guidance Service for many years.
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Adaptive Tests
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Some kinds of testing require finding a general level of competence and then drilling down deeper into that level for fine tuning of the measure. This is what adaptive testing allows We have long experience in developing and implementing adaptive tests.
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Systems Development
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Software/Systems Development
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An end-to-end job often requires custom software or even systems development. We have developed complete systems in a wide variety of languages; our favorites are Java and Delphi. We are fully proficient in both Linux and Windows.
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Online Surveys
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Our Sir Veigh Online software and web center lets us quickly implement online surveys of any complexity.
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Web Site Development
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For other content, our web developer uses a time-tested development approach that minimizes complexity by avoiding massive content-management packages while retaining many of the features of template-oriented web sites.
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Program Evaluation
Over our 15 year history the Center for Evaluation Research has focused on quantitative outcome evaluations. We also like to include anecdotal stories and participant satisfaction measures in our evaluations. Many of our evaluation projects have been multi-site projects focusing either on programs for families and children or for high risk youth. We have worked in extensively with different entities in the criminal justice system including the courts, and various departments of corrections. Contact CER if you want a solid research design and if you are willing to do what it takes to get good quantitative data.
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Private Sector Evaluations
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Most businesses utilized training but most training has never been evaluated rigorously. Course “evaluations” are usually nothing more than student satisfaction surveys. Little if any data is available regarding how well the students have mastered the material in the course and how much of what they have learned is actually used in the workplace. It is well past time when you should demand that your training courses be evaluated and be submitted to the same standards of quality as the rest of your business. Let CER help you set up the rigorous evaluations your organization deserves.
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Public and Non-Profit Program Evaluations
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The Center for Evaluation Research has been one of the leading evaluation firms in Minnesota for many years. We have worked in virtually every Department of state government and many individual local agencies and organizations. Many of our efforts have involved setting up computerized data collection and reporting systems.
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Statistical Consulting Services
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Research Design
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The most important part of any research project is the planning phase. During the planning phase all aspects of the research are examined and adjusted so that when it is time to conduct the research all the experimenter should have to worry about is accurately recording the conduct and data of the effort. The design needs to consider issues, like sample size and characteristics, statistics that will be applied, budgets, time lines, participant rights and so much more. Of all these elements the most exacting is the knowledge of statistics and that is where CER excels.
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Statistical Analysis and Computing
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Anyone who owns a statistical analysis package can perform the procedures included in that package and with some direction they might even perform them correctly. Not anyone can write their own statistical procedures or have over 30 years using and teaching the use of standard statistical packages. Before there was an ANOVA procedure generally available to perform all standard, balanced design, we wrote our own. Since then we have written regression software, cluster procedures, reliability software, sampling equations and more when the standard packages just would not do. Of course when the standard packages will do you still have to know how to use them correctly. We can help guide our clients through the vast landscape of statistical procedures to the correct application to meet their needs. We can guide them through the forest of parameters to select those that best answer the questions of their research. Because of our expertise, SPSS, chose us a beta test site for their development package. We know statistical software and when we need to we can write our own.
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